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info@truemacro.co.nz

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Faq's

Browse True Macro's FAQ's

Ordering before our cut-off

How it works

Ordering Process:

  • Cut-off Time: Every Wednesday at 3 pm.
  • Freshly Made: All meals are prepared fresh and made-to-order.
  • Orders After Cut-Off: Any orders placed after the Wednesday 3 pm cut-off will be scheduled for the following week's dispatch/preparation.

Subscription Handling:

  • Automatic Processing: Subscriptions are automatically processed on Wednesday at 3 pm.
  • Changes to Meal Plan: Any modifications or changes to your meal plan must be made before the automatic order is processed at Wednesday 3 pm.

Customer Support:

For any queries or assistance regarding orders, subscriptions, or modifications, our customer support team is available to help and guide you through the process.